Purchasing Second Hand Items
If you purchase a second-hand item from our business, the consumer rights that you are entitled to are extremely similar to those you have when buying an item that's brand new. Namely the goods should be:
Fit for the purpose the item was sold for
Be of satisfactory quality
Be as described in any advert, marketing materials or salesperson explanation
These rights in the UK are defined in the Consumer Rights Act and cover any purchase from a trader made since October 2015. When you buy from our online site, you’re protected by the Consumer Contracts Regulations and you can choose to cancel the order from the moment you place your order up to 14 days from the day you receive it.
The seller is required to tell you about any faults or problems - just remember to factor in realistic wear and tear due to the nature of the product being second hand. Any item listed or available is also recommended to be seen in person prior to purchase. As per our standard return policy, we will not refund a purchase after it has been used and the burden will be on you to prove that the product was faulty at the time of delivery.
Second hand items purchased from Poole Harbour Watersports come with no warranty period.
Please take a look at our standard policy pages :