Watersports Retail Sales Advisor and Watersports Instructor – Poole Harbour Watersports

Application end date: end April 2022

Start: from Mid April 2022

We're recruiting for an engaging, enthusiastic and knowledgeable sales advisor and watersports instructor to join us at Poole Harbour Watersports. This is a great opportunity to join a supportive and friendly independent business selling everything watersports in store and online. 

We are looking for someone with an enthusiastic approach that can advise our customers with their choices and options. This is a customer facing role, but you will also need to have a good telephone manner and be willing to learn about our website as we also do a lot of online sales. We are looking for someone engaging, hardworking and passionate about our watersports products.

Within this role, we are also looking for someone with watersport qualifications or considerable experience as you will need to help with various areas of the Watersports Centre as we have both onshore and on the water roles as well as working in the shop. Qualifications are desirable, however, significant experience in watersports is required (an interest in windsurfing particularly as this is our speciality).

This is a full-time role, 5 days per week. You will be required to work at least 1 day over the weekend and some bank holidays, but all between 9am and 5.30pm so there are no evenings involved. In the watersports industry our peak working period is between May and September, but we are a small team and work together to allow flexible working where possible.

The successful applicant will have a 4-week probational period to allow both you and ourselves to assess your suitability to the team after having first-hand experience of the role. Tasks will include: ·

  • Greeting customers and gently ascertaining what they are looking for Maintain and demonstrating product and industry knowledge
  • Completing a sale, including money handling and credit card handling · Maintaining records relating to sales
  • Recommend and advise customers on products and options that might suit their needs
  • Arranging and displaying merchandise and products
  • Take deliveries of stock
  • Helping with organisation and presentation in store
  • Sometimes helping customers to their vehicle with stock
  • Locating and packing online orders
  • Website and email-based tasks Skills and experience required:
  • Excellent retail sales and customer service skills, retail experience desired
  • A good knowledge of watersports (windsurf, kitesurf, paddle board, foil), experience required
  • A good basic level of maths
  • IT literate
  • Self-motivated and proactive Good communication skills including a good telephone manner

Please get in contact with us with a copy of your CV via email if you are interested:  admin@pooleharbour.co.uk

By Chris Shaw

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