Prices quoted include delivery to the front door of your house or building to most addresses within the UK . Deliveries are normally made within 3 days but we will inform you if it's not going to be within 4-6 days. Please note that for additional services such as evening or weekend delivery, deliveries to remote or island locations, deliveries outside the UK or Europe , or when special delivery services are requested, additional charges to cover these costs will apply.

Additional Costs -

Due to price fluctuations with courier services we cannot guarantee the standard prices on “oversized” or “board” items (this includes but is not limited to certain sails, windsurf boards, rigs, paddles, masts, paddleboards and kayaks); we may contact you after purchase to discuss delivery quotes. If in doubt call us on 01202 700503.

Deliveries over 3m long outside the UK-

Unfortunately, we are unable to ship goods longer the 3m long anywhere else but the UK & the British Isles. If you are unsure, please give us a call on 01202700503 or email us at info@pooleharbour.co.uk

Second Hand Products –

All second hand gear incurs a £25 delivery fee to anywhere in the UK. For purchase of such gear worldwide, please contact us on 01202 700503 and we will organise a delivery quote.

Christmas Delivery -

After 13th December Christmas delivery can not be guaranteed, if you are unsure please get in contact.

Delivery during Covid

We would like to thank everyone supporting us! As you know we are a small local shop with a small team that are working very hard to fulfill orders, answer email/calls and sort the shop for opening on the 15 June. We are asking for your understanding, a lot of things are out of our control and we are doing our best to keep you informed as much as possible.

Some online orders may take longer than normal to get to you, this is for two main reasons. 1: we send orders 2-3 days delivery but due to the strain all delivery companies are under the delivery may take a bit longer. 2: Our website will allow you to order a product that we have in or can get in. Due to delivery delays some stock is taking longer to arrive in the shop than normal. We want to thank you for your understanding and patience and suggest you get in contact with us direct via phone, email or Livechat before you order for availability on large items. We are adding details of shipping details where possible.

Please check out https://www.pooleharbour.co.uk/blogs/terms-conditions/delivery-info for all delivery information or get in contact us for details and costs by Telephone (+44) 01202 700503 or e-mail: info@pooleharbour.co.uk
By Chris Shaw

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