STAY SAFE, STAY ALERT

Update 15 June 2020:

The Re Opening of our local Shop!

We're excited to announce that our products are available for in-store purchases from today! Now you can shop, look and chat with us face-to-face - but with a new 'normal'...

Poole Harbour Watersports Reopen Guidelines

Our new 'normal' is a great start but still means we are not functioning how we used to. Changing rooms will remain closed and free browsing and touching of products in the store is prohibited. 

We understand this means certain items will have to be purchased without trying on; but with our teams great knowledge and experience we will help you leave with what is appropriate, and if not the best fit, we offer an extended return policy up to 30 days. 

Certain areas of our shop are now closed off for customers to allow our team to continue working in the background and maintain social distancing measures around our whole shop. This includes the introduction of our customer 'bays' to which our service can be provided from at a safe distance. 

Please note we are a small, local team following social guidelines suggested by the government; hoping you will all respect them too as we try our best to help you all get to the water this season and stay safe. 

Please feel free to contact us with any questions regarding our update, we are as always able to be contacted on all our helplines;

01202 700503

info@pooleharbour.co.uk

Poole Harbour Watersports on Facebook

24/7 Livechat on www.pooleharbour.co.uk

 

#IAmOpen #supportlocalbusinesses

We hope to see you all soon!

Stay Alert!

Poole Harbour Team

 

Update 2 June 2020:

Delivery during Covid,

We would like to thank everyone supporting us! As you know we are a small local shop with a small team that are working very hard to fulfill orders, answer email/calls and sort the shop for opening on the 15 June. We are asking for your understanding, a lot of things are out of our control and we are doing our best to keep you informed as much as possible.

Some online orders may take longer than normal to get to you, this is for two main reasons. 1: we send orders 2-3 days delivery but due to the strain all delivery companies are under the delivery may take a bit longer. 2: Our website will allow you to order a product that we have in or can get in. Due to delivery delays some stock is taking longer to arrive in the shop than normal. We want to thank you for your understanding and patience and suggest you get in contact with us direct via phone, email or Livechat before you order for availability on large items. We are adding details of shipping details where possible.

Updated 13 May 2020:

A Return to the Water!

From Wednesday 13 May unlimited outdoor activity will be permitted in England, and we understand that this will include watersports.  The Prime Minister also indicated that people would be permitted to travel to other destinations in order to exercise, such as the beach.  Any activity will still need to be alone or with members of a single household, and social distancing must be followed at all times. 

With this in mind, watersports and exercise on the open water can be an option for us all that gets us outside, staying fit, making the most of the weather, yet still following social guidelines.

Poole Harbour Watersports can help you get back onto the water with free delivery to the UK and collection available from our shop. Our team is here to give advice on everything watersports while following government guidelines.

Although we encourage a return to the water, please bear in mind that RNLI Lifeguards are not operating at beaches currently and will be a reduced taskforce in the future, therefore personal safety, responsibility and competence on the water is expected.

Please check RNLI Advice and watersport community advice before taking to the water as we don't wish for any negative impact from enjoying ourselves on the water, here are some helpful links below;

RNLI - https://rnli.org/magazine/magazine-featured-list/2020/may/your-watch-stay-safe-at-the-seaside?type=rescue

BKSA - https://www.britishkitesports.org/news/phase-one-return-to-kitesports/?fbclid=IwAR2tSK_wq7EhPCPc-nemJhd3SI6-bZfS-EkfxrqoPcrBo1I2eoFYA9GrHog

SURF - https://www.surfingengland.org/surfing-guidance-12-05-2020/?fbclid=IwAR19IB0UHzjH7uVZNQ8_fb9aruYaXWdnF3aG2vgPNHn_8mvkGjAmHgWpZz0

Government guidelines - https://www.gov.uk/government/publications/staying-alert-and-safe-social-distancing/staying-alert-and-safe-social-distancing

Our school for now is also closed until otherwise advised by the goverment (keep an eye out though!)

For more information on anything listed, please feel free to contact a member of our team.

Just remember, Stay Safe, Stay Alert!

Poole Harbour Team

 

Updated 1 May 2020:

Shopping with us during lockdown has now become even easier! The continued running of couriers everyday has allowed the movement orders to remain operational for businesses up and down the country.

However, to save time for our local customers and increase convenience, COLLECTION is now available from our shop in Poole.

Simply complete your order as usual online, and if possible, click 'LOCAL PICKUP' as your delivery method. Email us when collection time is suitable for you and we will get back to you with confirmation as soon as we can.

To adhere to social distancing measures, we will organise the collection of your order outside the shop in a safe place. Get in contact with us for more details!

Stay Safe!

Poole Harbour Team

 

Updated 24 March 2020:

Following the latest guidelines issued by the government concerning COVID-19, our local shop in Poole is now closed to walk-in customers and face-to-face customer service.

This does not mean that we are not still open; we are still available online - while couriers are running, we will do our best to ship directly to you!

With a single staff member in the shop, we can complete your orders for you - but please be kind and patient as there may be longer delays!

Please feel free to contact us anytime at:

  • info@pooleharbour.co.uk
  • 01202 700503 (9-5:30 except all day Sunday)
  • Facebook - Poole Harbour Watersports
  • Instagram - @pooleharbour
  • 24/7 Website Livechat

 

Please feel free to contact us for any information

Stay Home, Protect the NHS, Save Lives

 

Stay Safe

Poole Harbour Team

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